Privacy Policy

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Privacy Policy

Published, 1st July 2019

This Privacy Statement will govern all privacy and security issues that may arise in relation to your access to (referred as Live Score GmbH), use of its Apps and related services to get live scores, or participation in forums and social media (referred as the Service) being offered on this website or the websites of its partners, subsidiaries, licensees, affiliates, agents, and service providers (collectively referred as the Collaborating Partners). This Privacy Policy shall be deemed as a part of your entire agreement with Live Score GmbH, including the Terms and Conditions, End-user licenses, and other agreements you may enter for using any premium feature or service being offered on the website. Accessing this website, using the App and related services to get live scores, or participating in blogs, forums, and social media being offered on this website or the websites of the Collaborating Partners shall be deemed that you have read and consent to abide by this Privacy Policy. If you don't agree, you may not access/use this website/Service. This Privacy Statement will explain how we may collect, process, retain, and use or share your personal information in relation to the Service being offered on this website. When you access this website or use the Service, Live Score GmbH shall be entitled to collect, process, store, use or share your personal information with the Collaborating Partners or third parties as mentioned in this Privacy Policy. However, this privacy policy will not apply to the websites of the Collaborating Partners or other third parties who may collect your personal information as per their terms and policies. This Privacy Policy will also not apply to anything that you share on public forums, social media or other accessible sections of this website.

What we may collect

Identifiable Information

When you access or use the Service being offered on this website, Live Score GmbH will collect your name, contact number, location, address, and other details of your profile if necessary to ensure a hassle-free experience on the website. However, we will never use any kinds of automated tools and techniques to collect information that uniquely identifies you on the website/Service. Any kinds of identifiable information will be collected only when you voluntarily submit or share that information to:
  • Register on the website/Service.
  • Create an account on the App/website to get licenses or respond to products, services, deals or exclusive offers being listed, advertised or made available on the website/Service.
  • Subscribe to our newsletters or any other service being offered on this website or the websites of our Collaborating Partner.
  • Submit your feedback, suggestions or complaints regarding any problem/issues related to the website/Service.
  • Participate in any survey, contest, promotional offer, or event being organized by Live Score GmbH or the Collaborating Partners.
Please acknowledge that when you accept any offered deal, purchase the advertised products and services, access or use any service being offered by the Collaborating Partners or otherwise enter a business relationship with the third party websites, your identifiable information may be collected as per their own terms and policies. Subject to your privacy settings/preferences and the privacy policies of third party websites, we may also receive some of your personal information form these third party service providers.

This Privacy Policy will not protect you on third party websites as they are governed by their own terms and policies. Live Score GmbH shall not be liable for any privacy issues on the websites/services that are not owned or controlled by it.

Non-identifiable Information

When you access this website or use the Service, Live Score GmbH may use certain automated tools and techniques to collect your browsing behavior and system-related data (collectively referred as User Data). These types of information don't reveal your unique identity on the website/service. User data pertains to your device type, operating system, app version, browser type, configuration settings, anonymized IP address, Internet service provider, search history, clicked ads and links, total time on the service and other details/metadata related to your use of the Service. The User Data can be very crucial for resolving technical issues, improving the accuracy of the App or other features/aspects of the Service and enhancing your overall experience on the website/Service.

The following types of automated tools and techniques can be used to collect your User Data:
  • Analytics tools: we may collaborate with third party service providers to employ their analytics tools and services to get information about traffic and usage trends for the Service.
  • Cookies: cookies are small text files that help us uniquely identify you, track your presence and browsing behavior (the pages you view, the links you click and other actions you take on the Service) and use of the Service over time. Session cookies are temporary and deleted once you close the session/browser. Persistent cookies are permanent unless deleted by you.
  • Log files: some information is automatically logged by the server when you use the App/website. You may also receive the logged information related to your use of the App/Service. Log files mainly contain non-identifiable information like operating system, browser type, referring / exit pages, web request, Internet Protocol address, domain names, landing pages, pages viewed, the number of clicks and how you interact with links on the Service.

Third Party Cookies

Live Score GmbH may monetize its App/website by using Google AdMob/AdSense and collaborate with other service providers who may be using their own cookies, web beacons, and related technologies to collect your personal information as a result of ad serving or services being offered on the website/Service.

When you access this website, use its App to get score bugs / scoreboards, respond to any ads or exciting deals being made available on the Service, or otherwise use any third party service being offered on the App/website, it shall be deemed as your consent to accept these third party tools and techniques that may collect your identifiable or non-identifiable personal information in relation to their services being offered/made available on the App/website.

If you are not comfortable in sharing your User Data, you may disable the cookies by changing the configuration setting of your web browser/device or using third party add-ons/apps that block advertising cookies and tracking tools. However, you should understand that cookies are very instrumental in delivering the Service and disabling them may prevent you from using certain features or you may not be able to use the website/Service at all.

Live Score GmbH shall be entitled to combine/link your User Data with identifiable information and use the combined information for the purposes mentioned in this agreement.

Credit Card Payments

For credit card payments with Stripe, we use the services of Stripe,
Please note that Stripe will collect and process personal data of the user. Stripe’s terms of use and data protection are applicable in this process and we cannot be held liable. Stripe uses and processes your payment information in accordance with Stripe’s Privacy Policy. We don’t store your credit card numbers and security codes.

Newsletter Subscriptions

With the following information, we will inform you about the contents of our newsletter as well as the registration, shipping and statistical evaluation procedures as well as your right of objection. By subscribing to our newsletter, you agree to the receipt and the procedures described.

Content of the newsletter
We send newsletters, e-mails and other electronic notifications with advertising information (hereinafter "newsletter") only with the consent of the recipient or a legal permission. Insofar as the contents of a newsletter are concretely described, they are authoritative for the consent of the users.
Incidentally, our newsletters contain information about our products and applications.

Double opt-in and logging
The registration for our newsletter takes place in a so-called double opt-in procedure. That After registration, you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with external e-mail addresses.

The registration for the newsletter will be logged in order to prove the registration process according to the legal requirements. This includes the storage of the login and the confirmation time, as well as the IP address. Similarly, the changes to your data stored with MailChimp will be logged.

Use of the email shipping service provider "MailChimp"
The newsletter is distributed via "MailChimp", a newsletter shipping platform of Rocket Science Group, LLC, 675 Ponce De Leon Ave # 5000, Atlanta, GA 30308, USA.

The e-mail addresses of our Newsletter recipients, as well as their other information described in these notes, are stored on the servers of MailChimp in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. Furthermore, MailChimp may, according to its own information, use this data to optimize or improve its own services, e.g. for the technical optimization of the shipping and the presentation of the newsletter or for economic purposes, to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write them down or to pass them on to third parties.

We rely on the reliability, IT and data security of MailChimp. MailChimp is certified under the US-EU privacy shield "Privacy Shield" and is committed to complying with EU data protection requirements. Furthermore, we have concluded a Data-Processing-Agreement" with MailChimp. This is a contract in which MailChimp pledges to protect the data of our users, to process it in accordance with its privacy policy on our behalf and, in particular, not to disclose it to third parties. The privacy policy of MailChimp can be viewed here.

To subscribe to the newsletter, it is sufficient to enter your e-mail address.

Statistical survey and analyzes
The newsletters contain a so-called "web-beacon", i. a pixel-sized file that is retrieved from the MailChimp server when the newsletter is opened. This call will initially collect technical information, such as information about the browser and your system, as well as your IP address and time of retrieval. This information is used to improve the technical performance of services based on their specifications or audience and their reading habits, based on their locations (which can be determined using the IP address) or access times.

Statistical surveys also include determining if the newsletters will be opened, when they will be opened and which links will be clicked. For technical reasons, this information can be assigned to the individual newsletter recipients. However, it is neither our desire nor that of MailChimp to observe individual users. The evaluations serve us much more to recognize the reading habits of our users and to adapt our content to them or to send different content according to the interests of our users.

Online call and data management
There are cases in which we direct the newsletter recipients to the MailChimp websites. For example, our newsletters contain a link that allows newsletter recipients to retrieve newsletters online (for example, in the case of display problems in the e-mail program). Furthermore, newsletter recipients can store their data, such as correct the e-mail address later. Similarly, the privacy policy of MailChimp is only available on their page.

In this context, we pointed out that on the websites of MailChimp cookies are used and thus personal data processed by MailChimp, their partners and service providers used (for example, Google Analytics). We have no influence on this data collection. For more information, see the privacy policy of MailChimp. Please also refer to the possibility of objecting to the data collection for advertising purposes on the websites and (for the European area).

Termination / Revocation
You can terminate the receipt of our newsletter at any time, ie. Revoke your consent. At the same time, your consent to sending it via MailChimp and the statistical analyzes expire. A separate revocation of the dispatch via MailChimp or the statistical evaluation is unfortunately not possible.

A link to cancel the newsletter can be found at the end of each newsletter.

Legal basis Data protection regulation
In accordance with the provisions of the Data Protection Regulation (GDPR), which will apply from 25 May 2018, we inform you that the consents to the sending of e-mail addresses on the basis of Art. 6 para. 1 lit. a, 7 GDPR and § 7 (2) no. 3 and (3) UWG. The use of the mail service provider MailChimp, carrying out the statistical surveys and analyzes as well as logging the registration process, are based on our legitimate interests in accordance with. Art. 6 para. 1 lit. f GDPR. We are interested in using a user-friendly and secure newsletter system that serves both our business interests and the expectations of our users.

We further point out that you are the future processing of your personal data in accordance with the statutory requirements. Art. 21 GDPR can contradict at any time. The objection may in particular be made against processing for direct marketing purposes.

Google Analytics

"This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."

This website uses the Google Analytics Display Advertising for Google Analytics Demographics and Interest Reporting.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings, or by pressing the following button.
Please note that you're opt-out will work as long as the corresponding cookie is available in your browser.

If you want to opt-out of the Google Analytics feature on this website, you can install the Google Browser Plugin here.
In addition to that, you can click the following button to deactivate tracking on this site as long as you keep cookies for this page:

Opt-out of Google Analytics

You will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless you have robust notice of, and the user's prior affirmative (i.e., opt-in) consent to, that merger.


We use the services from CloudFlare Inc., 101 Townsend St, 94107 San Francisco, USA (hereinafter: CloudFlare) for our website and services. With this, we ensure the full functionality of our website and services. In this context, your browser may transfer personal information to CloudFlare. The legal basis for data processing is Art. 6 (1) lit. f GDPR/DSGVO. The legitimate interest consists in a faultless function of the website.
CloudFlare is certified under the EU-US Privacy Shield Agreement (see The deletion of the data takes place as soon as the purpose of its collection has been fulfilled. For more information on the handling of the transferred data, please refer to CloudFlare's Privacy Policy:
You can prevent the collection and processing of your data by CloudFlare by disabling the execution of script code in your browser or install a script blocker in your browser (this can be found at or ).


Functions of the Twitter service are integrated on our sites. These features are provided by Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA.
By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and shared with other users. This data is also transmitted to Twitter.
We point out that we as the provider of the pages are not aware of the content of the transmitted data and their use by Twitter.

For more information, see the Twitter Privacy Policy at
You can change your privacy settings on Twitter in the Account Settings at


Our website uses plugins from the Google-powered YouTube page. Site operator is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our YouTubePlugin-enabled sites, you will be connected to the servers of YouTube. The Youtube server will be informed which of our pages you visited. If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. For more information on how to handle user data, please refer to the YouTube Privacy Policy at


For Support Tickets, we use the services of Freshworks,
Please note that Freshworks will collect and process personal data of the user. Freshworks’s terms of use and data protection are applicable in this process and we cannot be held liable. Freshworks uses and processes your support information in accordance with Freshworks’s Privacy Policy.

How we use your Personal Information

Live Score GmbH reserves a right to share your personal information with its Collaborating Partners or other third party service providers for the following purposes:
  • Registering you on the App/Service
  • Remembering your setting and preferences related to the Service
  • Monitoring and evaluating the accuracy and effectiveness of the App/Service.
  • Subscribing you to the newsletters or other services being made available on the website
  • Providing live scores and other content that you would like to stream, including the views, reviews, advice, suggestions, and other useful information about the sporting events or special deals/offers being made available on the App/website.
  • Facilitating advertising platforms to offer exclusive deals and services as per your preferences and requirements.
  • Helping you to purchase offered deals or service, receiving your feedback/complaints, and resolving technical issues related to the website/Service.
  • Diagnosing technical problems, fixing bugs and automatically updating the App.
  • Sending alert notifications regarding any changes in the Service, including your account status, new product launches, and modifications in this Privacy Policy.
  • Facilitating your participation in the blogs, forums, social media, and exclusive events being organized by Live Score GmbH or the Collaborating Partners.

Sharing and Disclosure

Live Score GmbH will never sell or lease your personal information for direct marketing unless you have given your consent to receive promotional offers from the third party marketing companies. When already consented to receive promotional offers, you will be allowed to revoke your consent at any time by visiting the opt-out page of this website or following the unsubscribe link at the bottom of any commercial message or email.

Ads on the Service

Live Score GmbH may allow third-party advertising companies to serve advertisements and offer customized deals on products and services you might be looking for. In order to facilitate targeted ads placing, we may share your location data, referring/exit pages, platform types, and other information that can be collected by using cookies, log files, unique identifiers, advertising identifiers, and other automated tools and techniques. These third party advertisers use technologies to directly place their ads on your browser or mobile device, the ads or links that appear on the Service will automatically receive your Internet Protocol address.

If you don't want to receive ads on the Service, you can change the configuration settings on the App/Service, revoke your consent to receive promotional offers, or reject third party cookies on your web browser/device.

When sharing your personal information with the Collaborating Partner or other third parties, Live Score GmbH will ensure that no personal information is shared except what may be necessary for the respective party to deliver its services in a hassle-free manner. The Collaborating Partners or other third party service providers will be obligated to maintain the confidentiality of your personal information, but we shall not be liable for any subsequent violation of your privacy by any such third parties.

When feasible, all user data will be aggregated and made anonymous before sharing with the collaborating partners or other third parties.

In some cases, Live Score GmbH may disclose your personal information to third parties when it is required by law or it believes that such disclosure is necessary to:
  • Enforce or apply its Terms of Service and/or End-user Licenses.
  • Cooperate with the law enforcement agencies,
  • Comply with the applicable laws, subpoenas, governmental regulations or court ruling,
  • Protect its reputation, safety, property or any other business or legal rights, or the rights of other users.
  • Investigate, prevent or take action against suspected fraud, illegal activities, and any kinds of infringements on the website/Service or violation of its Terms of service.
  • Or transfer its ownership in a hassle-free manner.

How we protect your Information

We shall implement every feasible safeguard (physical, electronic or procedural) and ensure that your personal information is adequately protected from unauthorized access, interference, misuse, loss, modification, or disclosure. Although your data and transactions are secured using industry-standard SSL encryption, it may be transmitted, processed and stored on servers located outside the Euro Zone and your personal information may be accessed / handled by staff/service providers who are located outside your home country and operate under different cybercrime laws.

International transmission and possible exposure of your personal information to overseas staff and service providers are not the only factors that can make the Service insecure. In fact, the Internet has some inherent security risks due to several factors, and you shall bear all the risks that may be involved in using the website/Service over the Internet. Live Score GmbH shall not be held liable for any kinds of unauthorized access, interception, hacking or otherwise disclosure of your personal information in relation to the App/Service being offered on this website.

SSL Encryption

This site uses SSL encryption for security reasons and to protect the transmission of sensitive content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by changing the address line of the browser from "http: //" to "https: //" and the lock symbol in your browser line. If SSL encryption is enabled, the data you submit to us can not be read by third parties.

What Choices You Have

If you have any questions or concerns about your privacy or want to know whether we have collected or retained any of your personal information on the website/service, you may contact our privacy officer as mentioned in the Contact Us section of this privacy policy. You can access and control your account information and privacy settings on the Service. In case, you want to stop receiving promotional offers or service-related notices, you can follow the unsubscribe link from such communications to opt-out from our newsletter service. If you no longer need or want to use the Service, you can delete your account and remove the app from your device.

Access and correction

You shall be allowed to access your personal information that we retain on the Service and change it to keep your submitted information accurate, complete and updated. When you request any such access or correction of your personal information through our privacy officer, we will make reasonable efforts to inform you the source of your personal information and reveal how it has been or is being used, which third parties have access to, and to whom it has been disclosed. However, we may refuse any such access/removal of your personal information if such requests are:
  • In violation of our business / legal rights.
  • Likely to violate any privacy right of other users.
  • Violate data protection act or related laws that require us to retain your personal information.
If you are not satisfied with our privacy compliance procedures and protocols, you can resort to additional remedies under the applicable privacy laws.

Deleting and deactivating your account

  • When you delete your account, it will be permanently deleted within a couple of days, but some information may remain in backup copies and logs, and take longer to remove.
  • Some of your information may not be stored on the website/Service. For example, any message that you stream using the App/Service may remain intact even when you delete your account.

Managing Your User Data for Analytics and Advertising

If you don't want to share your location, browsing behavior or system related information, you may disable our/third party cookies by changing the configuration settings of your web browser/device or using third party add-ons or apps. Depending on your device type, you may not be able to delete or disable the tracking mechanisms.
Opt-Out features are available here.

If you want to know more about how you can manage and control your preferences regarding the collection of analytics information, advertising identifiers and tracking on the App/Service, please write to our privacy offer at [email protected]

Don't Track Signals

At this time, our website/service is not equipped to recognize and respond to the Do Not Track signals of your web browser.

Privacy Rights to California Residents

If you are a California resident, you have the right to know about your personal information that we have shared with third parties for direct marketing purposes or otherwise, and can get the name and address of all such third parties with whom we have shared your personal information during the immediately preceding calendar year. However, you can make only one request in a year by sending your email to our privacy officer at [email protected] or writing to:

Privacy Compliance officer
Live Score GmbH
Schlierseestrasse 20
83101 Rohrdorf

How long we store your information

We will store your personal information and data as long as necessary to deliver the Service (for the purposes mentioned in this Privacy Policy, including a commercially reasonable time frame for backup, fraud screening, audit compliance or other purposes as required by law). All information associated with your account will be retained until your account is deleted.


When you access this website or use the Service, it shall be deemed that you are at least 18 years of age or accessing/using the Service under the guidance and supervision of your legal guardians. This website/app is not intended for minors who are less than 16 years of age. If we believe or become aware that any minor of less than 16 years of age has submitted his or her personal information related to the Service or otherwise, we will remove the personal information of such minors in our sole discretion. If you are sure that any minor has accidentally his or her personal information on the website/Service, please write to our privacy officer at [email protected]

Third party links/ads

The website/app may contain links or ads to third party websites and their content or services. When you follow any link to third party site or service, the privacy and security of your personal information will be governed by the terms and policies of the respective third parties. This privacy policy will not apply to such websites, content or services. We don't endorse or recommend any views, reviews, suggestions, advice, recommendations, or information about third party products and services being featured, offered or made available on/through the Service. Please apply your prudence before clicking on any third-party ads or links being made available on the website/Service. When you access any third party website or service, your profile information may be shared with them. For example, if you decide to access or make use of any third party social networking service, we may receive some of your shared information from the third-party social site, and depending on your privacy setting on the Service, share your information with such third parties.

Changes to this Privacy Policy

Live Score GmbH shall be entitled to modify, change or replace this Privacy Policy at any time and in its sole discretion. Continued use of the App or access to the Service after a policy modification shall be deemed as your consent to accept the modified Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please send your email to our privacy officer at [email protected] or contact us at:

Official Address
Live Score GmbH
Schlierseestrasse 20
83101 Rohrdorf